010 – What makes a good sales assistant for eCommerce

The eCommerce Talk Podcast Reading Time: 1
Share on Pinterest

In this episode, we discuss the qualities of what makes a good sales assistant in the eCommerce world. In the second half, Mark gives us an update on his new blogging hobby.

Points we discuss

  • Body language
  • Live chat
  • Patience
  • Engagement
  • Inspiration
  • Listen and empathise
  • Clear communication
  • Product knowledge
  • Positive language
  • Open questions
  • Overcoming objection

Resources we referred to

Help Support the Podcast

  • If you find the podcast educational or mildly entertaining, then it would mean a great deal if you could support us with an iTunes review. It’s easy and takes 2 minutes!
  • Or if you simply listen to this podcast via SoundCloud, then please take a moment to follow us here.
  • Alternatively, you can show your support by donating as little as $1 per month and becoming a Patron. You can find our Patreon Campaign here.


I've spent a chunk of my career working in eCommerce for a FTSE 100 company where I've worked in Web Development/Design, SEO and assisted in running an eCommerce business. If I can help anyone out, then I'll try my best.
Share on Pinterest

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.