Good. It works when ordering. The question of how data can be obtained when a question about a product is not registered? For example, on each product page there is a form with the ability to ask a question about a product before purchase - how to transfer its name and SKU to an email? There are similar extensions that hide the price and you can ask a question. Those. a form that is on every page with data that the user fills in, while the product data is sent to the administrator in the email.
Example: https://landofcoder.com/magento-2-hide-price.html or https://github.com/Darshanmodi1427/Darsh_Callforprice