Magento backup problem

Magento 2
10

I only have 2 suggestions and 1 longshot for this issue:

Disk Space
Unable to create required folder/files due to inadequate disk space. This sometimes happens when your error logs get out of hand. Might be worth a check. Run as any user from any directory:

df -h

Example Output

Filesystem      Size  Used Avail Use% Mounted on
udev            2.0G     0  2.0G   0% /dev
tmpfs           396M   41M  356M  11% /run
/dev/vda1        78G  5.5G   72G   8% /
tmpfs           2.0G     0  2.0G   0% /dev/shm
tmpfs           5.0M     0  5.0M   0% /run/lock
tmpfs           2.0G     0  2.0G   0% /sys/fs/cgroup
/dev/vda15      105M  3.4M  101M   4% /boot/efi
tmpfs           396M     0  396M   0% /run/user/1000

The Filesystem with the largest drive (e.g. 78G) is your disk space. Just check that the "Use% is not 100%. If it is, I’ll give you some tips on what to delete etc…

MySQL Crash
MySQL may have crashed at some point (possibly resource related). Try restarting it. Run as superuser from any directory:

sudo service mysql restart

Hopefully, that’ll jump start everything.

Longshot
Finally, I found this post that suggests you to “set the database hostname as 127.0.0.1 instead of localhost”. I’m not sure if this:

  • The setting in app/etc/env.php
  • The setting in phpMyAdmin (user/database)
  • or both?

As I’ve had to change this before. Obviously, you could do a rollback as suggested but it might be worth looking at the above 3 things first - For science :slight_smile: