Sometimes I face the problem of sending mail after the order. This applies to both PayPal and credit card transactions.
Magento Version 2.3.3.
Is it possible that there is a problem with the payment gateway? I can’t find any explanation for this.
Please help who knows the solution to this issue
I checked two users with whom this happened at different times and they were both registered.
Payment was made via PayPal and credit card.
And yes, these were new orders, not reorders.
It’s happened with both type of payment, PayPal and credit card.
Of course, two users is not enough for statistics, in this case, you need to continue to track the next case.