So, I’ve been stuck somewhere like this before. I changed some settings, but they didn’t show in Magento. However, when I checked my Database it was showing my changes. Clearing the cache then fixed this.
Therefore, the first thing you need to establish is: “Are your settings/changes showing in your Database”?
If they are, then it’s definitely a Cache issue. So, you’d want to try the following:
- Standard Cache Clearing Methods via Frontend or Backend
- Cache Clearing or Redis/Cache (if this is applicable)
- Finally, a complete removal of cached files and regeneration of static content (see below)
When you need to completely nuke your cache and rebuild everything, I run the following within the Magento Root Directory as the “Magento” user:
rm -rf var/cache/* var/page_cache/* generated/code/* pud/static/frontend
bin/magento setup:static-content:deploy en_US en_GB -f
bin/magento cache:clean
bin/magento cache:flush
(Replace en_US en_GB with locales applicable to your own store)